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更新于 5月8日

Service Product & Marketing Manager (MJ000595)

1.6-2.6萬·15薪
  • 上海浦東新區(qū)
  • 10年以上
  • 本科
  • 全職
  • 招1人

職位描述

工業(yè)設(shè)備售后服務(wù)、產(chǎn)品管理經(jīng)驗
Mission/Purpose of the Job To design and market industrial vacuum pump after-sales service solutions (e.g., predictive maintenance, emergency repair programs) by aligning product portfolios with client needs and driving adoption through lifecycle-focused campaigns and technical sales enablement. Main Responsibilities 1. Service Product Planning & Development
  • Demand Mapping & Strategy
  • Conduct cross-sector client demand research to build a service demand map, identifying monetizable service scenarios (e.g., basic maintenance, predictive services, performance optimization) with validated ROI models. In particular for top 4 clients across four sectors(Coating/Iron/Chemistry/Lithium)
  • Modular Product Architecture
  • Design tiered service product portfolios (e.g., Base Tier: model/warranty-based catalog; Advanced Tier: predictive maintenance+, emergency response) to drive repurchase rates and scalability.
  • Service Pricing Model Innovation
  • Develop ROI drived pricing strategies (e.g., performance-guarantee pricing linked to OEE improvement) and customized TCO calculators to enhance client value perception.
2. Service Product Marketing & Commercialization
  • Digital Engagement Platform
  • Build and manage digital platforms (e.g., WeChat mini-programs) integrating real-time monitoring, role-based content segmentation (technical/management/decision-maker), and service delivery automation.
  • Lifecycle Loyalty Program
  • Design lifecycle programs (e.g., annual health checks, priority spare parts allocation, renewal-focused service bundles) to increase contract renewal rates and customer lifetime value.
  • Sales Enablement Tools
Create evidence-based sales tools (e.g., TCO workshops, ROI case studies) and conduct training to improve sales team capabilities in articulating service value. Skills / Knowledge / Experience ?Experience requirements ? Proven experience in industrial equipment after-sales service product management or B2B marketing, preferably in vacuum pumps machinery. ? Expertise in designing modular service portfolios (e.g., predictive maintenance, emergency repair) with ROI-driven pricing models. ? Track record in executing lifecycle-focused marketing campaigns (digital platforms, technical workshops) and sales enablement tools (TCO calculators, ROI cases). ? Strong analytical skills to map client needs, optimize product-market fit, and measure commercialization impact. ? Technical fluency to collaborate with engineering/sales teams and articulate service value to industrial clients. Knowledge ? Fluent both in written and oral English & Chinese. ? Proficient in the use of Microsoft Office, including Word, Excel and Power Point. Educational requirements Bachelor degree - technically or commercially oriented or equivalent experience.

工作地點

上海浦東新區(qū)星創(chuàng)科技廣場申江路5005弄2號樓

職位發(fā)布者

胡女士/Recruiter

剛剛活躍
立即溝通
公司Logo埃地沃茲貿(mào)易(上海)有限公司
Edwards是真空和減排領(lǐng)域全球排名靠前的企業(yè)。作為行業(yè)的領(lǐng)頭羊,我們不斷突破科技界限,交付與日常生活息息相關(guān)的創(chuàng)新產(chǎn)品,同時與客戶攜手共進,持續(xù)樹立行業(yè)新標(biāo)桿。 Edwards致力于將半導(dǎo)體制造導(dǎo)致的不利環(huán)境影響降至最低,并努力最大限度地降低對當(dāng)前和未來的自然界和環(huán)境的影響。 Edwards擁有超過 100年的悠久歷史,是全球數(shù)以萬計關(guān)鍵應(yīng)用領(lǐng)域客戶的理想合作伙伴。從發(fā)電到鋼鐵生產(chǎn),再到具有挑戰(zhàn)性的空間模擬和高能物理研究環(huán)境,很多領(lǐng)域都要用到真空。在任何對真空有需求的領(lǐng)域,您都會發(fā)現(xiàn) Edwards的超常優(yōu)勢。從藥品到手機,從電腦到咖啡豆,再到汽車和化學(xué)品,我們?yōu)樽约耗軌蚋淖內(nèi)藗兊纳疃械阶院?。我們以?fù)責(zé)任的態(tài)度行事,確保創(chuàng)新具有可持續(xù)性,同時幫助客戶保持競爭優(yōu)勢和卓越運營。 Edwards是 Atlas Copco集團(納斯達克 OMX斯德哥爾摩證券交易所:ATCO A,ATCO B)的子公司,Atlas Copco集團是一家瑞典工業(yè)生產(chǎn)力解決方案供應(yīng)商。
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