雇員點評標簽
職位描述
投訴客服售前客服電話客服倒班制英語
職位描述
1. Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
2. Communicate effectively with customers, showing empathy and patience;
3. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
4. Advocate the Trip.com culture both internally and externally;
5. Assist with ad hoc projects assigned by Team Leads / Supervisors.
任職資格
1. Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian);
2. Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone's day;
3. Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
4. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
5. Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
1. Assist customers with their inquiries and concerns in (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian) via phone, chat, or email;
2. Communicate effectively with customers, showing empathy and patience;
3. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
4. Advocate the Trip.com culture both internally and externally;
5. Assist with ad hoc projects assigned by Team Leads / Supervisors.
任職資格
1. Proficiency in both verbal and written (English/Japanese/Korean/Russian/Thai/Vietnamese/Indonesian);
2. Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone's day;
3. Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
4. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
5. Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
工作地點
崇川區南通市開發區長川路1號
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職位發布者
倪玲燕/招聘經理
今日活躍立即溝通
攜程計算機技術(上海)有限公司
攜程集團是全球領先的一站式旅游服務供貨商，旗下品牌包括 Trip.com、攜程、Skyscanner及去哪兒網。攜程集團于1999年創立，2003年在納斯達克上市（NASDAQ: TCOM），2021年在香港交易所正式掛牌（HKEX: 09961）。攜程集團為世界各地旅客全方位搜羅及整合旅游信息，讓用戶可以輕松預訂旅游產品及服務，做出最精明的選擇。集團品牌已構建先進成熟的交易平臺，包括移動客戶端、網頁，以及24小時全球客戶服務支持。通過攜程集團豐富的產品及創新的營銷策略，合作伙伴及供貨商得以接觸快速增長的全球用戶。攜程集團一直毋忘初衷，秉承「追求完美旅程，共建美好世界」的宗旨，致力為所有用戶打造完美的旅行體驗。Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services, and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission"to pursue the perfect trip for a better world".
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