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1.負責協調顧客現場發生質量問題
Deal with the urgent problems in customer location；
2.負責反饋顧客抱怨、要求和期望
Feedback the customer’s complains, requirement and expectation；
3.負責客戶質量問題匯報,問題發起跟蹤至關閉；
Customer quality issue feedback and report., on track to close
4.負責定期走訪客戶、了解客戶流程及客戶需求;
Be responsible for interview to customer side periodically and be familiar with process flow and customer demand;
5負責三方挑選啟動、跟蹤及報銷
Be responsible for external sorting activity kick-off application, follow-up and expense reimbursement.
6.負責現場服務人員管理
Administer the service personnel in customer location；
7.負責新產品批量試裝協調、跟蹤
Arrange the trail assemble for new product with customer and follow up it；
8.負責拒收/索賠件的質量分析及統計
Analyse the quality problems of reject and complained products;；
基本要求：
1) 有三年制造行業顧客服務工作經驗;
Have three years work experience manufacturing industry；
2) 良好的英語寫/說能力Good written and spoken English
3)熟悉顧客特殊要求；
Master customers’ special requirements；
4)熟悉質量工具，8D分析方法;

Master quality tool, 8Danalysis method；