職位描述
SAP財務系統SAP MM
SAP FICO ( Record to Report (R2R) Sustainment Specialist)
Responsibility:
?Troubleshoot and resolve issues related to finance processes and
configurations in SAP.
?Coordinate and implement changes or enhancements related to R2R
functionalities in SAP, ensuring minimal disruption to business operations.
?Support SAP upgrades, patching, and enhancement initiatives from a
functional finance perspective.
?Support R2R team for processes including general ledger
accounting, month-end and year-end closing activities, Master data etc
?Knowledge of statutory reporting requirements and tax regulations
in multiple jurisdictions.
?Collaborate with global and regional finance teams to improve
support processes
?Conduct regular audits and assessments of R2R processes,
identifying control gaps or areas for optimization.
?Provide end-user training and ongoing support to ensure adherence
to best practices and governance standards.
?Act as a liaison between finance, IT, and external consultants
during system changes or compliance-related projects.
Requirements
? Bachelor’s degree in finance, Accounting,
Business Administration, or a related discipline.
? SAP FI Certification (Preferred)
? 5–8 years of hands-on experience in SAP
FICO sustainment or support roles
? In-depth understanding of financial closing cycles, financial
statement preparation, and intercompany reconciliations.
? Experience working with SAP ECC or S/4HANA, particularly in
modules such as FI (Finance), CO (Controlling), and GL (General Ledger).
? Familiarity with integration points to AP, AR, and MM modules.
Responsibility:
?Troubleshoot and resolve issues related to finance processes and
configurations in SAP.
?Coordinate and implement changes or enhancements related to R2R
functionalities in SAP, ensuring minimal disruption to business operations.
?Support SAP upgrades, patching, and enhancement initiatives from a
functional finance perspective.
?Support R2R team for processes including general ledger
accounting, month-end and year-end closing activities, Master data etc
?Knowledge of statutory reporting requirements and tax regulations
in multiple jurisdictions.
?Collaborate with global and regional finance teams to improve
support processes
?Conduct regular audits and assessments of R2R processes,
identifying control gaps or areas for optimization.
?Provide end-user training and ongoing support to ensure adherence
to best practices and governance standards.
?Act as a liaison between finance, IT, and external consultants
during system changes or compliance-related projects.
Requirements
? Bachelor’s degree in finance, Accounting,
Business Administration, or a related discipline.
? SAP FI Certification (Preferred)
? 5–8 years of hands-on experience in SAP
FICO sustainment or support roles
? In-depth understanding of financial closing cycles, financial
statement preparation, and intercompany reconciliations.
? Experience working with SAP ECC or S/4HANA, particularly in
modules such as FI (Finance), CO (Controlling), and GL (General Ledger).
? Familiarity with integration points to AP, AR, and MM modules.
SAP & Coupa Support Specialist
Responsibility:
?Manage and resolve Level 1 and Level 2 support tickets, Master
data governance for SAP and Coupa related to P2P and O2C processes
?Serve as the first point of contact for end-users, providing
timely support and resolution.
?Perform root cause analysis of recurring issues and recommend
preventive actions.
?Escalate complex issues to L3 or technical teams while ensuring
adequate documentation and follow-up.
?Collaborate with cross-functional teams (Finance, Procurement, IT,
Vendors) to resolve process or integration-related issues.
?Maintain knowledge base and update support documentation regularly
for faster resolution.
?Assist in testing system changes, upgrades, or patches, ensuring
minimal disruption to business users.
?Participate in user training sessions and contribute to continuous
improvement of support processes.
Requirements
? Bachelor’s degree in accounting
(Preferrable)
? Certifications in SAP MM modules and/or Coupa P2P are desirable.
? Knowledge of FI module (Preferrable)
? 5–8 years of experience in SAP and Coupa
support roles, with direct involvement in P2P and O2C process flows.
? Hands-on experience with ticketing tools (ServiceNow, Remedy,
Jira, etc.).
? Proven track record of supporting finance/procurement operations
and working across multiple geographies or time zones.
? Strong functional knowledge of SAP (P2P, O2C modules) and Coupa
P2P suite.
? Excellent problem-solving and analytical skills with the ability
to diagnose issues quickly.
? Effective communication and interpersonal skills for engaging
with end-users and business stakeholders.
? Attention to detail and ability to multitask in a fast-paced
support environment.
? Familiarity with SLAs, KPIs, and support performance metrics.
Responsibility:
?Manage and resolve Level 1 and Level 2 support tickets, Master
data governance for SAP and Coupa related to P2P and O2C processes
?Serve as the first point of contact for end-users, providing
timely support and resolution.
?Perform root cause analysis of recurring issues and recommend
preventive actions.
?Escalate complex issues to L3 or technical teams while ensuring
adequate documentation and follow-up.
?Collaborate with cross-functional teams (Finance, Procurement, IT,
Vendors) to resolve process or integration-related issues.
?Maintain knowledge base and update support documentation regularly
for faster resolution.
?Assist in testing system changes, upgrades, or patches, ensuring
minimal disruption to business users.
?Participate in user training sessions and contribute to continuous
improvement of support processes.
Requirements
? Bachelor’s degree in accounting
(Preferrable)
? Certifications in SAP MM modules and/or Coupa P2P are desirable.
? Knowledge of FI module (Preferrable)
? 5–8 years of experience in SAP and Coupa
support roles, with direct involvement in P2P and O2C process flows.
? Hands-on experience with ticketing tools (ServiceNow, Remedy,
Jira, etc.).
? Proven track record of supporting finance/procurement operations
and working across multiple geographies or time zones.
? Strong functional knowledge of SAP (P2P, O2C modules) and Coupa
P2P suite.
? Excellent problem-solving and analytical skills with the ability
to diagnose issues quickly.
? Effective communication and interpersonal skills for engaging
with end-users and business stakeholders.
? Attention to detail and ability to multitask in a fast-paced
support environment.
? Familiarity with SLAs, KPIs, and support performance metrics.
工作地點
佛山市南海區桂城街道融和路25號榮耀國際金融中心裙樓6樓（近廣佛線金融高新區地鐵站）
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職位發布者
汪女士/HR
今日活躍立即溝通
廣東凱捷商業數據處理服務有限公司創建于1967年的凱捷集團(Capgemini)是全球領先的商業和技術轉型合作伙伴，幫助企業加速實現數字化和可持續發展雙重轉型，為企業和社會創造切實影響。作為一個負責任的多元化組織，凱捷在50多個國家擁有超過34萬名團隊成員。憑借擁有超過55年的悠久歷史，深受客戶信賴，能夠釋放技術的價值，滿足客戶全方位業務需求。凱捷通過整合從戰略和設計到工程的優勢，充分利用其在人工智能、云計算和數據領域的市場領先能力，在深厚的行業專業經驗和合作伙伴生態系統的支持下，為企業提供端到端解決方案。集團2023年全球收入為225.22億歐元。1997年，凱捷登陸中國并進一步擴大業務，在北京、上海、深圳、昆山、杭州和佛山等地設有辦公室，擁有龐大的專業管理顧問和技術專家團隊，業務覆蓋管理咨詢、金融服務、商業服務流程交付等。凱捷南海交付中心是凱捷全球重要的外包業務交付中心之一，是廣東省服務外包示范企業和廣東省最佳金融服務外包企業，座落于廣東金融高新區，辦公場地面積超12000㎡，專業團隊人數近1300人，有30%的小語種專家，提供包括日語、韓語、泰語等八種語言的服務交付。主營業務包括業務流程外包和流程轉型、優化咨詢等，擁有多個國際知名的全球性客戶，行業涵蓋快消、零售、物流、制造、媒體娛樂等。凱捷憑借擁有自主知識產權的智能流程分析改造模型“Frictionless Enterprises”以及強大堅實的人工智能數字化開發能力，并進一步結合專業過硬的流程業務知識，商業分析和數據分析能力，不斷為客戶交付快速、可靠、簡捷、創新的整體流程解決方案。為了加速業務發展和實現更大價值，凱捷佛山南海交付中心不斷實踐和創新，發揮行業領先的IPA（智能流程自動化）技術，通過開發涉及財務、稅務、電商銷售、 HR、供應鏈等不同領域的流程自動化解決方案，助力客戶實現業務快速增長。凱捷南海交付中心通過不斷推動技術創新，充分應用智能技術和機器人流程自動化(RPA)等新工具，根植華南，以粵港澳大灣區為中心，輻射中國大陸和亞太區，致力為各行各業提供世界一流和創新的解決方案及服務。作為凱捷的一員，公司為員工提供了機遇與多樣性并存的發展平臺，讓他們在不同部門、不同業務、甚至不同地域接受挑戰并且獲得成長，對成功應聘的員工，公司將提供以下完善福利保障：-工作時間：雙休，五天工作制；-六險一金：五險一金+補充性商業醫療保險；-帶薪休假：除享有國家法定節假日外，還擁有至少10天帶薪假期、婚假、產檢假、產假以及陪產假、哺乳假等，助您達到工作生活的平衡；-免費體檢：我們為保障員工身體健康，每年為全體員工提供一次免費全面健康檢查；-節日禮品：每年重大節日為所有員工發放節日禮品，讓員工感受到公司的祝福；-完善的在職培訓：70/20/10學習模型，資源豐富的課堂及線上學習平臺，帶薪上崗培訓，配備資深員工指導；-人性化工作環境：舒適寬敞的員工餐廳、員工休息區、圖書館、和諧的工作氣氛；-多元化員工活動：運動會、團建、年會等精彩活動給您平臺，任您施展才華；等等各種福利，歡迎您的加入:)工作地點:佛山南海區融和路25號榮耀國際金融中心（廣佛地鐵金融高新區地鐵站）交通指引參考： 1.地鐵:乘坐地鐵一號線或八號線或三號線(適用于廣州出發的候選人)換乘廣佛地鐵到達"金融高新區站"A/B出口，步行，約10分鐘到達”榮耀國際金融中心”。距離沙園地鐵站約20分鐘，距離西塱地鐵站約10分鐘。
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