1. 訂單處理和跟進
? 協助外貿業務員處理客戶的訂單,確保訂單的順利執行。
? 跟進訂單進展,確保按時交貨。
1. Order Processing and Follow-up
? Assist the foreign trade salesperson in processing customer orders and ensuring smooth execution.
? Follow up on order progress and ensure timely delivery.
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2. 客戶溝通與維護
? 通過郵件、電話等方式與客戶保持聯系,解答客戶的疑問。
? 協助業務員處理客戶反饋,維護客戶關系。
2. Client Communication and Relationship Maintenance
? Maintain communication with clients via email, phone, etc., and answer any questions they may have.
? Assist the salesperson in handling customer feedback and maintaining customer relationships.
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3. 報關和物流安排
? 協助辦理貨物的出口報關手續。
? 協調和跟進貨物的運輸和物流安排,確保運輸的順利進行。
3. Customs Declaration and Logistics Arrangement
? Assist in handling export customs declaration procedures for goods.
? Coordinate and follow up on the transportation and logistics arrangements to ensure smooth delivery.
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4. 單據和合同管理
? 準備和管理相關的外貿單據(如商業發票、裝箱單、合同等)。
? 確保所有文件符合客戶和國際貿易的要求。
4. Documentation and Contract Management
? Prepare and manage related foreign trade documents (such as commercial invoices, packing lists, contracts, etc.).
? Ensure that all documents comply with client and international trade requirements.
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5. 數據和報告整理
? 匯總和整理訂單、銷售、庫存等數據,定期向上級報告。
? 提供市場調研數據和競爭分析報告,幫助業務人員制定銷售策略。
5. Data and Report Compilation
? Summarize and organize data such as orders, sales, and inventory, and report to superiors regularly.
? Provide market research and competitive analysis reports to assist sales staff in developing sales strategies.
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6. 參與外貿談判與報價
? 協助外貿業務員準備報價單、合同及其他銷售相關文件。
? 有時參與到客戶談判中,協助業務員確定價格和交貨條款。
6. Participation in Foreign Trade Negotiations and Quotations
? Assist the foreign trade salesperson in preparing quotations, contracts, and other sales-related documents.
? Occasionally participate in customer negotiations, assisting the salesperson in determining pricing and delivery terms.
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7. 翻譯與語言支持
? 提供翻譯服務,協助處理國際客戶的郵件、合同及其他文件。
? 在必要時協助業務員進行口頭和書面的語言溝通。
7. Translation and Language Support
? Provide translation services and assist with international clients’ emails, contracts, and other documents.
? Assist the salesperson with oral and written communication when necessary.
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這樣,你可以方便地參考中英文對照版本,幫助理解外貿業務助理的工作職責。
Afianci provides solutions in international business. Founded in Brazil with a global presence, the company maintains its own offices in South America and Asia, and has exclusive representatives in Europe, Oceania, North and Central America connecting our customers worldwide.