Company : Changsha Yue Zhi Bow Motor Sales and Services Company Limited 1、以服務客戶為根本,對工作盡職盡責; 2、熟練掌握汽車知識,評估維修要求,及時準確地對維修車輛進行報價,估算維修費用或征求有關上級建議和意見,并得到客戶確認后,開具維修工單,并耐心向客戶說明收費項目及依據; 3、認真接待客戶車輛,清楚仔細檢查車輛外觀、內室并認真登記,同時提醒客戶將車內的重要物品保管好; 4、掌握車間的維修進度,確保完成客戶交修項目,按時將狀況完好的車輛交付客戶,對未能及時交付的車輛應提前與客戶溝通,講清楚原因。嚴格執行交接車規范; 5、協助用戶做好車輛的結算工作,熱情服務,提高客戶的滿意度; 6、不斷學習新的知識,新政策,努力提高自身業務水平,按時參加部門內及外部的培訓,完成廠家資質認證; 7、按公司要求參加完成相關培訓任務;完成上級領導或公司安排的其他工作。 About us : Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.