Job Description of Technical Service Engineer
有擠奶機維修經驗優先
Position: Technical Service Engineer (Field and on-line)
崗位:技術服務工程師
Work Scope 工作范圍:
1. Make customer satisfaction 使客戶滿意
2. Make customer equipment running with high reliability保障客戶設備穩定運行
3. Solve Emergency Service Call and搶修設備緊急故障
4. Hardware maintenance schedule Plan 準備設備維護保養計劃
5. Deliver Hardware maintenance field service, software installation and support, Spare parts sales
執行現場硬件維護,軟件安裝和支持,零備件銷售工作
6. Commissioning 從參與設備調試到獨立調試設備
7. Equipment Installation 從參與設備安裝工作到獨立帶領安裝隊安裝設備
8. Presales Support: Configuration, Specification and technical data, Bidding document
售前支持:能夠配置設備,熟悉產品規格和技術數據,撰寫投標文件技術部分。
9. Technical Document Translation. 技術文件翻譯
10. Product Launch technical Document 產品發布技術文檔撰寫
11. Keep good Communication with HQ support team including weekly meetings with HQ technical center.
與總部技術同事有良好溝通, 按時參加總部技術部周會
12. Provide relative report on time 及時提交工作報告
13. Provide technical support to dealer 向經銷商提供技術支持
14. Other tasks assigned 其他公司指派的工作
職位福利:五險一金、績效獎金、年底雙薪、加班補助、交通補助、餐補、帶薪年假、周末雙休
職位亮點:外企 , 彈性工作制,擠奶機,奶牛