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更新于 7月3日

跨境電商物流運營

1.5-2萬
  • 深圳南山區
  • 大沖
  • 經驗不限
  • 本科
  • 全職
  • 招2人

職位描述

電子商務貨運/物流/倉儲
Team Global Express is Australia’s largest intermodal freight and logistics solutions company. We are rapidly expanding our business supporting Chinese e-commerce platforms and their customers with their Australia and New Zealand market expansion. We are looking for dynamic, passionate team members to be part of our strongly growing China business, headquartered in Shenzhen.
Job Description
1 Responsible for the daily track & Trace of shipments including, but not limited to, milestone events monitoring and overall SLA monitoring
2 Handle requests from clients on daily shipping operation
3 Handle daily customer service tickets raised by clients through website portal
4 Coordinate with headquarters in Australia on other operation issues and exceptional situations.
Qualifications and experience
1 Bachelors Degree or above
2 eCommerce Logistics industry background, cross-border e-commerce experience an advantage
3 English language proficiency (spoken and written)
4 Excellent skills in EXCEL
5 Passionate, hard working with a high sense of responsibility and ability to work with minimal day-to-day supervision
6 Experience working for a Chinese or foreign company with exposure to working with foreign headquarters an advantage
工作職責:
1.日常貨物動態追蹤包括但不限于關鍵物流節點監控以及總體時效監控;
2.處理客戶的日常運營問題;
3. 跟進并處理客戶在門戶網站里提出的其他客服相關問題;
4. 協同海外總部處理其他相關運營問題和異常狀況
任職要求:
1統招本科學歷及以上
2 具有跨境物流從業經驗,電商物流相關工作經驗優先考慮
3 能夠使用英文進行日常溝通
4 熟練運用EXCEL處理日常運營數據
5 有較強的工作責任心和工作熱情,能否獨立完成日常工作
6 有外企工作經驗或本土企業總部對接經驗優先考慮

工作地點

深圳南山區華潤置地大廈-D座7F,07-101

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公司Logo協力管理咨詢(深圳)有限公司北京分公司
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